Customer Area
Use insights to drive your business growth
Manage your payments and access real time data across all channels from your Adyen Customer Area.
Understand your customers, channel performance, and real time payment behaviour
Simplify your reconciliation, risk management, and monitoring
Customize your interface to match your business needs.
Assign users to manage risk, perform refunds, add payment methods and more
Connect your online and offline payments for a true unified commerce view
Access 24/7 support and education courses
Make meaningful decisions
With all of your business data at your fingertips, finding out revenue generated by each channel and the number of payments made with each payment method will be a breeze.
Simplify your operations
Automate the management of your payment data while automating manual processes so you have more time to run your business.
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Understand and predict |
Manage chargebacks and risk. |
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Export or connect data |
Manage your payment terminals. |
Action on your insights
Get to know the customer behind each payment with unified data from all of your sales channels and markets.
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Understand channel performance. |
Examine payment method effectiveness. |
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Uncover high-spending |
Test the impact of your loyalty programs. |
Take full control
From overview to in depth: all you need to set your account up for success, and analyze and optimize every step of your payments flow.
Add new payment methods
Effortlessly enable the payment methods your customers know and trust as you grow into new markets.
Create local accounts as you expand globally
An account set up that matches your business needs and structures.
Create users with ease
Guided step-by-step user creation and access management in a crystal-clear interface.
Plays nice with others
We partner with leading technology solutions to give your customers the best experiences. Our in-house built integrations extend the Adyen platform and automate manual processes, saving you valuable time.
Dashboard Essentials for franchisees
Dashboard Essentials is a slimmed down version of the Customer Area. Its simplified interface has all the tools franchisees need to run their daily payments operations, from reviewing high-level reports to performing refunds.
Handles disputes
Export financial reports
Manage your fleet of payment terminals
Know what you’ll get paid
EDUCATION
Get the most out of Adyen
Master your Customer Area with our range of free webinars and in-house training sessions. Adyen Education is a suite of in-depth courses designed to empower you to use the Adyen platform to its full potential.